Privacy Policy

Your Privacy Matters to Us

Privacy Policy

Effective Date: January 1, 2024

At Fivecourse Catering, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our catering services.

Information We Collect

Personal Information

When you inquire about or book our services, we may collect personal information including but not limited to:

  • Your name, email address, and phone number
  • Mailing address and event location
  • Event date, time, and details
  • Guest count and dietary preferences
  • Payment information (processed securely through third-party processors)
  • Any special requirements or accommodations needed

Website Usage Information

We may automatically collect certain information about your visit to our website, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website information
  • Cookie and tracking data (see Cookie Policy below)

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide and manage our catering services
  • Communication: To respond to inquiries and provide customer service
  • Billing: To process payments and send invoices
  • Event Planning: To coordinate event details and requirements
  • Marketing: To send promotional materials (with your consent)
  • Improvement: To improve our services and website
  • Legal Compliance: To comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with our services (e.g., payment processors, delivery services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure socket layer (SSL) encryption for data transmission
  • Secure storage of physical and digital records
  • Access controls and employee training
  • Regular security assessments

However, no method of transmission over the Internet is completely secure, and we cannot ensure absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of data processing
  • Portability: Request transfer of your data to another party
  • Objection: Object to certain types of data processing
  • Marketing: Opt out of marketing communications

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Transfers

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Address:
7339 N Scipio Ave, Hayward, WI, 54843-2068
Commitment to Privacy

At Fivecourse Catering, we take your privacy seriously. All information shared with us is handled with the utmost care and confidentiality. Your trust is essential to our business, and we are committed to maintaining it through transparent and responsible data practices.